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What Is a Verification of Employment and Why It Matters

 

Human Resources professionals know how many requests cross their desks each week. Payroll, benefits, compliance, recruiting, and employee relations are just the start. On top of that, one recurring demand is the Verification of Employment (VOE) or Income (VOI).

While it may appear to be just another administrative task, the VOE carries significant weight. A misstep—whether it’s a delay, an incomplete response, or a privacy breach—can have real consequences for employees and employers alike.

That’s why forward-thinking organizations are turning to QuickConfirm: to save time, reduce risk, and deliver a better experience for their employees.


What Is a Verification of Employment?

A Verification of Employment is a request made by a third party (like a mortgage lender, landlord, background screening company, or government agency) to confirm an individual’s work history or income.

A standard VOE typically includes:
  • Employment dates (start and end)
  • Position(s) held
  • Current employment status (active, on leave, retired, or separated)
  • Salary or income information (only when authorized by the employee)
Because VOEs are used to make major decisions—loan approvals, rental applications, job offers, or even government benefits—it’s critical that they are accurate, timely, and handled securely.

Why VOEs Matter for Employers

It’s easy to assume VOEs and VOIs are only important for employees. But organizations that take them lightly often discover hidden risks. As HyperVerge points out “Employment verification helps businesses avoid any legal or financial trouble that comes with hiring the wrong person.”

1. Legal and Compliance Exposure

Sharing too much (or too little) information—or releasing data without employee consent—can create compliance violations and expose your company to liability. Laws such as the Fair Credit Reporting Act (FCRA) and state privacy regulations set clear expectations around how this data must be managed. Delaying the completion of an employee’s request can delay a decision need to get an apartment, buy a house, or buy a car.

2. Time Drain on HR Teams

Each verification can take 10–20 minutes or more when done manually. Multiply that by dozens or even hundreds of requests annually, and HR teams waste a lot of time on low-value tasks instead of focusing on strategy, culture, and employee engagement. As explained in QuickConfirm’s blog about the benefits of employment verification services “An employment verification service can help support your HR staff, allowing them to quickly and efficiently move through the process. Some employment verification services offer online and automated processes that can verify employment in just a few clicks.”

3. Employer Brand and Employee Experience

When an employee is waiting on a verification to close on their first home or finalize a car loan, a delay reflects poorly on their employer. Prompt, professional responses not only reduce employee stress but also demonstrate that your company values its people outside the workplace. Third parties value a service like QuickConfirm because it provides fast, accurate responses in as little as two minutes at a fair price—much lower than competitors.

Why Prompt, Accurate Verifications Matter for Employees

Employees count on their requests to go smoothly during some of life’s most important moments. A delay can mean:
  • A postponed home closing
  • A denied rental application
  • Slowed access to financial aid or benefits
  • Added frustration during a job transition
When VOEs are accurate and timely, employees can move forward with confidence—and that builds trust in their employer.

The QuickConfirm Difference

QuickConfirm was built to solve the very challenges verification requests create for both HR and employees. Here’s how:
  • No more calls to HR – Callers are directed to our specialists, not HR. We handle verification requests, so your HR team isn’t tied up with phone calls, emails, or faxes.
  • Compliance-first approach – We only release data when proper consent is obtained, ensuring your protection.
  • Fast turnaround – Lenders and other requestors get the information they need quickly, helping employees avoid delays. They have trusted QuickConfirm to deliver fast and accurate reports for over twenty years.
  • Accurate, consistent responses – No human error, no guesswork—every request is processed with the same high standard.
  • Human support, not bots – Our knowledgeable U.S.-based specialists answer every call with professionalism and care.

Why Partner with QuickConfirm?

When you outsource your employees’ verifications to QuickConfirm, you’re not just saving time—you’re strengthening your entire HR function.
  • Mitigate risk by ensuring compliance with data privacy and employment laws
  • Protect your brand by delivering a reliable experience for employees and third parties
  • Unlock HR efficiency by freeing your team from repetitive administrative tasks
  • Add value with a partner who treats your employees like family, not case numbers

The Bottom Line

A Verification of Employment or Income may look like a routine task, but it has a lasting impact on both employees and employers. Handled poorly, it creates risk, inefficiency, and frustration. Handled well, it builds trust, protects your organization, and demonstrates care for your workforce.

QuickConfirm makes VOEs/VOIs simple, compliant, and stress-free—for everyone involved.

Want to learn more? Contact us today to see how QuickConfirm can transform your verification process into a value-add for your HR team and your employees.

 

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