A Case Study for Automating Employment and Salary Verifications

 

Automation has been the holy grail of businesses for decades. Doing more with less and reducing interruptions may seem to be an unachievable goal, though many companies have accomplished this objective through a combination of redefining jobs and judicious decision-making, like taking advantage of third-party service providers.

One area where this strategy has been successful is automating employment and salary verifications. Here are some typical comments we hear before automating these functions and moving to QuickConfirm:

1. A university system – “Verification requests come in randomly, and always when I’m busy with something else. Because of this, completing tasks gets delayed; often, it’s the verification requests. This prevents an employee from getting approval for some financing or housing. Now that we’re using QuickConfirm’s service, our employees’ verifications are addressed without any involvement from our staff.”


2. A large healthcare provider – “We get multiple calls requesting a verification report. I understand that the report is needed for one of our employees. The interruptions are time-consuming and, frankly, annoying. Automating this function has been a Godsend.”


3. A large technology company – A major vendor had been managing their employees’ verification requests, but calls were being redirected back to them, and some verifications were not done correctly. They decided to switch to QuickConfirm. As a result, no calls have been redirected back to them, and they, along with their employees, have benefited from improved functionality and security features that align with current security policies. All of this was achieved at no cost to the employer.


4. An institution of higher education had been using a major service provider for years. They experienced some issues, including calls being redirected to their team. The situation took a turn when an employee’s verification request was processed, showing their past positions instead of their current role at the school. They transitioned to QuickConfirm. Calls are no longer being rerouted to them, and all employee requests are now completed accurately.

Stories like these are common in organizations that still manage verification requests internally. The consequences can include an unhappy employee or, worse, a rushed and inaccurate report. The same issues can happen when working with other service providers, as the two cases above illustrate.

One thing these employers now have in common is that calls are no longer redirected back to them, and their employees’ requests are handled quickly, securely, and accurately.

QuickConfirm is a woman-owned company delivering advanced automated verifications for over twenty years.

QuickConfirm, Fast- Secure- Accurate.